Supplier enablement & resources

As part of this transformation journey, Coupa has become a foundational platform supporting supplier enablement and the end-to-end procurement lifecycle. Coupa enables greater transparency, standardized processes, improved controls, and more efficient management of purchase orders, invoicing, change orders, and other procurement-related transactions.

Through these investments, Odfjell has enhanced visibility across the supply chain while creating a more streamlined and consistent experience for both internal stakeholders and supplier partners. Suppliers are expected to utilize Coupa in accordance with established invoicing instructions, procurement protocols, and electronic transaction standards to support accurate processing, compliance, and timely execution of business activities.

By conducting business with Odfjell, suppliers acknowledge and agree to the terms and conditions governing electronic information exchange, as outlined within the Supplier Registration Terms and Conditions.

Invoice submission instructions are provided to approved suppliers during onboarding. To ensure timely processing and payment, suppliers must follow all applicable Odfjell invoicing procedures, which can be found in our Resources and provided during onboarding and supplier enablement.

All invoice-related activities, including invoice submission, purchase order updates, and change order coordination, are managed through Coupa.

Suppliers should follow the invoicing process and support channels provided by Odfjell Supplier Enablement. Invoices that do not comply with established requirements or are submitted outside of approved processes may be delayed or returned for correction.

Suppliers are responsible for ensuring:

• Invoice details match the applicable purchase order

• Pricing and quantities are accurate and approved

• Supporting documentation is included when required

• Invoices are submitted through the approved Coupa process

• Changes impacting the purchase order are communicated and approved prior to invoicing

Following these procedures helps support accurate processing, compliance, and timely payment of supplier invoices.